Blog

News 26 August 2025

New features in JediDesk: how these innovations will improve your customer service

In recent months, JediDesk has introduced several significant updates that make the platform an even more powerful tool for businesses.

Ivan Deineka

News 15 July 2025

How to increase sales with AI tools

An article on how to increase sales and business efficiency with artificial intelligence tools. How AI helps automate customer communication, personalise offers and reduce costs, significantly improving sales results

Ivan Deineka

News 26 June 2025

Pre-sale: what it is, why it is needed, and how it increases conversion

Пресейл - це комплекс предпродажних заходів, який допомагає переконати клієнта у правильності вибору, розкриваючи переваги продукту та підвищуючи конверсію продажів.

Ivan Deineka

News 26 June 2025

The perfect support team: how to create a dream team for your customers

Make your support service perfect by combining team professionalism, technological flexibility and customer focus to provide instant, high-quality assistance across any communication channel

Ivan Deineka

News 26 June 2025

Customer orientation: what Is It and why Is it so important for your business?

What is customer focus, why it is important for business and how to increase it to win customer loyalty and increase profits we will tell you about it in this article

Ivan Deineka

ChatBots 22 May 2025

How to set up and use an effective online consultant for your website

Every major business in Ukraine features pop-up windows on their websites with questions like "How can we help you?" This widget allows visitors to start a conversation, leave a question, request a callback, check their order history, and much more

Ivan Deineka

News 11 April 2025

Customer conversation scripts — opportunities and solutions for your business

How to effectively use scripted conversations with customers to automate communication, increase sAIes, and improve customer service for your business

Ivan Deineka

ChatBots 25 February 2025

WhatsApp bot: what It is and how It works

WhatsApp is one of the most popular messaging apps worldwide, including in Ukraine

Yurii Vorona

Artificial Intelligence 21 February 2025

What should an AI-enabled support system look like in 2025?

Artificial intelligence is changing the world of customer support ⭐ What a modern support system should look like in 2025 ✅ Make it efficient, convenient, and fast with JediDesk

Ivan Deineka

Artificial Intelligence 14 February 2025

How to Use AI for Customer Support in Online Education

The article highlights AI automation in online school support, showcasing JediDesk’s system that improves response times, reduces workload, and enhances quality.

Ivan Deineka

ChatBots 29 January 2025