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1. Integration of Telegram chatbots with the #jedidesk service
The @BotFather bot must be launched from the account (phone number) on which your chatbot was created.
Enter the /mybots command and select the bot you need for integration from the list.
Click on the API token button:
System menu
Click on the API, it will be copied automatically:
The chatbot's unique API token
On the #jedidesk service, open the Settings → Integrations tab, paste the copied API token and click Activate :
Chatbot integration with #jedidesk
2. Integration of Viber chatbots with the #jedidesk service
Navigation:
- In the Viber mobile application
- On the Viber Admin Panel
- Chatbot integration with #jedidesk
1. In the Viber mobile application
In the section More →Settings → My bots, select your bot, click Edit Info and copy the API token of your bot:
Getting a ready-made chatbot token in Viber app
2. On the Viber Admin Panel
Log in to the Viber admin panel, click on the icon with your bot and copy the API token:
Viber Admin Panel
Getting a ready-made chatbot token on Viber Admin Panel
3. Chatbot integration with #jedidesk
On the #jedidesk service, open the Settings → Integrations tab, paste the copied API token and click Activate :
The chatbot's unique API token
#jedidesk