Platform for communication 💬 with clients
Seamless Support Solutions
Enhance Customer Satisfaction with Cutting-Edge Tools and Integration!
Livechat
Experience real-time communication like a Jedi's swift reflexes with JediDesk's live chat.
Knowledge Base
Build a Jedi Archives-like repository for customers to find answers independently.
Ecommerce module
Streamline your online store's support and enhance customer experience with JediDesk.
AppStore & Google Play
Manage support on-the-go with JediDesk's mobile apps, embracing Jedi adaptability.
Integrations
#jedidesk connects multiple platforms like the Force, ensuring seamless support across channels.
Chat-Bots
Deploy AI chat-bots, like Star Wars droids, to automate responses and assist customers.
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Why #jedidesk will be useful to you
CRM for processing requests from all channels
Personal account for the manager. All communication channels in one place. Receive requests from the chat on the site and from Viber and Telegram messengers on one screen
Analysis of work efficiency all analytics in one place
Forget the phrase 'forgot to answer'. Collect feedback from customers about the quality of service. Each operator has a personal account, so analytics about the speed of response and feedback on one screen
24/7 automated answers to 70% of common questions
Automate answers to 80% of customer requests. Create a knowledge base and the user can independently get answers to common questions. Add keywords and the chatbot will answer on its own
Automate support using a pre-built knowledge base
Leverage JediDesk to save time on customer support. Automate 70% of typical requests with a ready-made knowledge base, freeing up time for other tasks. Utilize shared customer data for increased automation and consolidate analytics to ensure top-notch service.
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Module for eCommerce
100% integration with your online store. Automatic order status check without an operator. More customer data for faster response and customer loyalty to your company.
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API for Full Automation
Leverage JediDesk to save time on customer support. Automate 70% of typical requests with a ready-made knowledge base, freeing up time for other tasks. Utilize shared customer data for increased automation and consolidate analytics to ensure top-notch service.
Learn more
Ready support system made easy:
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Any questions?
Check out the FAQs
Still have unanswered questions and need to get in touch?
Contact supportSupport chatbots are a communication tool between your managers and the client. There are some automation elements, but no direct sales functionality at the moment.
Yes of course. Please email sales@jedidesk.com to discuss this.
No, unfortunately, messengers do not transmit such data.
Yes of course. You can add any media file to the message, and if the client sends any information, you can read or view it.
At the moment, we process your requests during working hours: from 10:00 to 19:00. If the message is received after 17:00 then we can process it by 12:00 the next day.
We save all history and store it in your account until you manually delete it or stop using the service.
Discover he power of #jedidesk 💫
Free
For 14 Days
- Full access to features
- No experience required
- No credit card needed
- Full access to features
- No experience required
- No credit card needed