Case: How Chat GPT responds to customers in an Odesa pizza delivery restaurant

Pizza OD is a company specializing in the delivery of pizza and sushi. They choose a customer-oriented approach, because the speed and efficiency of the service is the key to their success. To automate the process of interaction with its customers, Pizza OD chose the JediDesk platform.

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Why JediDesk?

One of the main requirements of the company was the need to quickly resolve customer requests, because they usually come when they are hungry 😉. JediDesk allowed the company to collect all requests received via Viber and Telegram and use this information to create a subscriber base. Thanks to the functionality of JediDesk, Pizza OD was able to gather more than 1,000 subscribers in a few months.

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JediDesk AI: Artificial intelligence at work at Pizza OD

Separately, it should be noted the functionality of the integrated artificial intelligence JediDesk AI. This intelligent assistant is a real lifesaver for Pizza OD managers dealing with more complex and specific queries. Multilingual artificial intelligence, working 24/7, responds to routine queries in just 3 seconds.

JediDesk AI is a central figure in automating customer interactions. It effectively reduces the workload of staff, provides continuous customer support and increases customer satisfaction by quickly responding to their requests.

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Impact on business

Using the JediDesk platform has proven to be very beneficial for Pizza OD. The subscriber base has grown to 1000+ people in a few months, the response rate to customer requests has increased significantly, and customer satisfaction has increased due to 24/7 support.

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Thus, using the JediDesk service has helped Pizza OD take its service to a new level, making customers happier and more satisfied.