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Step-by-step tutorial for creating a chatbot in the Telegram messenger
Navigation:
1. Creating a chatbot
2. Chatbot integration with #jedidesk
3. Design of the chatbot: profile picture
4. Design of the chatbot: bot description
5. Result
1. Creating a chatbot
Start the @BotFather bot with the /start command (or button) and select the /newbot command:
Launching @BotFather / @BotFather's menu
- Note: If you lose access to the phone number you use to create the bot, you will permanently lose access to control the bot via @BotFather without the possibility of recovery.
Give your bot a name and username.
It is important that the username of the bot has the ending Bot or _bot.
What is the difference between a name and a username? The username works as a link to go to the bot.
- Note: Unlike the bot name, you will not be able to edit the username in the future!
Next, you will receive an API token:
Creating a chatbot in Telegram
Click on the text from the API, it will be automatically copied.
2. Chatbot integration with #jedidesk
On the #jedidesk service, open the Settings → Integrations tab, paste the copied API token and click Activate :
Chatbot integration with #jedidesk
3. Design of the chatbot: profile picture
Come back to @BotFather and keep filling your bot.
To upload a profile picture to your bot, enter the /setuserpic command.
Select your bot from the list and send the image as a regular photo:
Chatbot profile photo settings in Telegram
- Tip: to preserve aesthetics and proportions, it is advisable to upload images with a 1:1 (square) ratio, as Telegram will crop rectangular images and you may lose part of the composition or the information indicated on the image.
4. Design of the chatbot: bot description
To add a description to your bot, enter the /setabouttext command.
Select your bot from the list and send your text as a regular message:
Setting the description of the chatbot in Telegram
5. Result
Profile of a finished chatbot in Telegram
#jedidesk