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Step-by-step tutorial for creating a chatbot in the Viber messenger
Navigation:
1. Creating a chatbot
2. Chatbot integration with #jedidesk
3. Chatbot activation
1. Creating a chatbot
Log in to the Viber admin panel using the phone number connected to the Viber application and click Create bot Account:
Viber admin panel
- Note: If you lose access to the phone number you use to create your bot, you will permanently lose access to manage your bot through the Viber app and admin panel, with no possibility of recovery unless other administrators have been added to the bot.
Fill in all the following forms:
1. Bot’s image in a 1:1 ratio (square)
2. Write the name of the bot
3. The bot URL (bot link) automatically becomes identical to the name, but it can be changed
4. Bot category (you cannot create a category yourself)
5. A subcategory that more precisely defines the purpose of the bot
6. The language of the bot
7. Description of the bot
8. A link to your site, contact, or other primary resource
9. E-mail
10. Indicate whether your bot contains 18+ content
11. Select your country on the map
How to create a chatbot in Viber
How to create a chatbot in Viber
How to create a chatbot in Viber
Check the terms of the entire agreement and click Create :
Acceptance of Viber terms
2. Chatbot integration with #jedidesk
In the pop-up window, copy the API of the newly created bot – click on Copy :
The chatbot's unique API token
On the #jedidesk service, open the Settings → Integrations tab, paste the copied API token and click Activate :
The chatbot's unique API token
3. Chatbot activation
Activate the chatbot through the Viber mobile application.
In the section More → Settings → My bots select your bot:
Viber settings menu
Click Edit Info and publish your chatbot:
Viber chatbot publication
Also, now you have the opportunity to manage the design of your bot through the mobile application.
#jedidesk