Website Chat with AI Chatbot – automated support 24/7

Live chat for website with AI by JediDesk is an automated solution with AI algorithms for your business! The program can be installed on any platform - messengers, social networks, online stores, etc. ‘The smart bot is responsible for realistic communication with potential customers, data collection and processing, and feedback. The result is a simplification of work for employees and an increase in conversion without significant costs and efforts.

Live chat for websites from JediDesk: what it can do

Live chat for websites with AI is a universal assistant on the website that ‘enters into a dialogue’ with the user and conducts full-fledged consultations. Depending on the settings, the program can independently generate answers and perform actions (based on artificial intelligence algorithms) or work according to ready-made scripts.

Live chat for websites by JediDesk performs a number of tasks:

• Collects feedback. It helps to receive feedback from the target audience so that the company can focus on the feedback and make decisions in accordance with the wishes of customers.

• Answers basic questions. Creates the effect of communicating with a ‘live’ person, allowing customers to get an instant response without calling the hotline.

• Processes requests. It allows you to find out the status of an order, check delivery, make a purchase in a few clicks, etc.

• Generates personalised recommendations. Analyses orders and customer data to notify about discounts, send individual newsletters, etc.

Online AI chat from JediDesk: advantages

It is worth installing live chat on your website from JediDesk for the following advantages:

• Reduced workload for operators. The virtual assistant answers routine questions, reducing staff costs and freeing up time for more important tasks.

• Increased customer loyalty. The bot works 24/7 and answers even at night, on weekends, and holidays. This is appreciated by customers who don't want to wait until Monday or listen to dial tones.

• Cost reduction. The cost of chat is much lower than the salary of a large number of consultants.

• Revenue growth. Live chat stimulates sales through personalised discounts, instant responses, and automated ordering.

• Simplification of business processes. Chat can be integrated with other tools, including CRM for financial analytics and management.

• Creation of personal customer cards. It automatically records the frequency of calls, popular products, full name, delivery address, customer preferences, etc.

Features of the chat from JediDesk

Online chat from JediDesk has unique features:

• a multilingual bot automatically adapts to the user's language;

• chat for a website with AI recognises registered customers and takes into account their data;

• it conducts professional analytics of dialogues and stores the history of communication;

• has flexible settings to adapt to your business;

• one bot works on several platforms - Telegram, Viber, Instagram, etc.

How to use the JediDesk live chat

To get started with JediDesk live chat, follow this algorithm:

1. Create an account and activate live chat.

2. Install the widget on your website and connect other channels (messengers, social networks).

3. Customising the company and creating scripts (if necessary).

Installing a live chat on your website is easy, and using it is even easier! All channels, from Telegram to Instagram, are managed through a single interface that is understandable even for beginners. ‘Smart bot algorithms perform most tasks and store data for further analysis.

Get started right now with the free version of the chatbot for your website from JediDesk!