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Who is Facebook Messenger chatbot suitable for
For businesses with a Facebook page
Automate Messenger responses. AI handles inquiries, collects contacts and transfers complex questions to a manager
For those running Facebook Ads
Facebook Ads inquiries automatically arrive in JediDesk. AI or a manager processes them instantly while the client is still interested
For companies with an active audience
Post comments automatically create a dialog in LiveChat. The manager responds privately without switching to Facebook
Facebook Messenger capabilities with JediDesk
Supports messages, photos, audio, video, files, comments and ad inquiries
AI assistant 24/7
AI responds instantly in Messenger. Customize the character and style for your brand. Automatically detects complex cases and transfers the dialog to a manager via auto-detect and stop words
Page comment processing
Comments under Facebook page posts automatically arrive in LiveChat as separate dialogs. The manager responds privately without switching to Facebook
Facebook Ads inquiries
Ad inquiries via Messenger automatically arrive in JediDesk with ad campaign metadata
Collecting contacts and applications directly in chat
The bot clarifies name, phone, or email and automatically saves data for further communications
UTM tracking
Deep links with UTM tags for advertising campaigns. Automatic client tagging by source
Product search and recommendation by description or photo
AI recognizes the request, analyzes the product catalog, and suggests the most relevant items
JediDesk — more than just
a Messenger bot
Instant responses to clients 24/7 without days off
AI searches for products, collects data and processes applications
Integrations with CRM, e-commerce platforms and API
Analytics of response time, service quality and team productivity
Mobile app for work on the go with push notifications
API integration with any external services
Facebook Messenger — part of the omnichannel platform
- Telegram, Viber, WhatsApp, Facebook Messenger, Email, website widget, Telegram Business
- All dialogues in one LiveChat
- One AI assistant for all platforms
Set up Facebook Messenger with JediDesk today!
- Free connection
- Automated support 24/7
- CRM and e-commerce integration