JediDesk Integrations
Connect your communication channels, CRM, website and analytics in one platform. Automate workflows and serve customers faster
Messengers and social networks
Telegram Bot
Telegram bot for customer support. FAQ, broadcasts, quality rating, UTM tracking, AI assistant
Telegram Business
Connect Telegram business account. Clients write to your personal number — messages go to JediDesk
Viber
Viber bot for support and sales. FAQ, broadcasts, quality rating, UTM tracking, AI assistant
Facebook Messenger
Messages from Facebook page. Comments under posts automatically create a dialog. Facebook Ads referrals, UTM tracking
Messages from Instagram. Comments under posts create a dialog. AI assistant, UTM tracking
Email (IMAP/SMTP)
Connect corporate email. Incoming emails create dialogs, replies are sent to the client's email
CRM systems
Two-way synchronization. Auto-creation of deals and contacts. Manager mapping. Webhook for real-time updates
Import and synchronization of orders. Status mapping, delivery and payment methods. Webhook for order updates
Import orders and product catalog. Auto-sync. Webhooks for real-time updates. AI catalog integration
Integration with ClinicCards medical software
Analytics
Product catalog and knowledge base
YML/XML product feed
Import product catalog from YML/XML feed. Auto-sync. AI product search via vector search. Works with any feed (Prom.ua, Rozetka, etc.)
Site Scraper
AI analyzes your website and automatically creates a knowledge base. Recognizes service pages, FAQ, prices, contacts
API and Webhooks
REST API
Full REST API for integration with any external system. Clients, orders, chats, messages, products
Webhooks
Send events (customer, chat, message, ai) to your URL in real time. Logging, multiple URLs for different events
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